Privacy policy
How Psychology House collects, uses and stores personal information about parents, carers and children.
[DRAFT for Samantha’s review. This wording has not been checked by a lawyer or approved by Psychology House. Replace before launch.]
What information we collect
When you make an enquiry, we collect your name, email address, phone number, your child’s age and year level, your main concern, the assessment you are interested in, who referred you, and your message.
If you become a client, we also collect the information needed to provide psychological services, such as developmental and educational history, assessment results and reports. [Samantha to confirm the full list]
Why we collect it
We use enquiry details to reply to you and to work out which assessment may suit your child. We use client information to provide assessments and reports, and to meet our professional and legal obligations.
Psychology House does not sell your or your child’s personal details.
How it is stored and who sees it
[Where enquiries and client records are stored, who can access them, how long they are kept, and when information is shared with schools or referrers: Samantha to confirm.]
Enquiries sent through this website are emailed to Psychology House. A copy is stored on the website and deleted after 12 months. [Confirm retention period]
Website use
[Whether analytics or cookies are used on this website: to confirm.]
Access, correction and complaints
You can ask to see or correct the personal information we hold about you or your child. [Process and contact details to confirm]
If you have a concern about how your information has been handled, contact Psychology House first. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Psychology House, 65 Solomon Street, Mosman Park WA 6012. Telephone 0400 046 542.
Questions about privacy?
Make an enquiry or call, and we will help.